Privacy Policy

Last updated: 28 September 2026

At Toyloria, we respect your privacy and are committed to protecting your personal information when you visit our website or place an order with us.

1. Information We Collect

When you use our website, we may collect information such as:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and transaction details
  • Information you provide when contacting customer support
  • Website usage and device information, where applicable

We only request information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Arrange delivery
  • Send order and shipping updates
  • Respond to customer enquiries
  • Process returns and refunds
  • Improve our website, products and customer experience
  • Detect and prevent fraud or misuse
  • Meet applicable legal and regulatory requirements

3. Payments

Payments are processed through secure payment providers. Toyloria does not intentionally store your complete payment card details on our own systems.

Payment providers may process your information according to their own privacy policies.

4. Cookies

Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage and improve your shopping experience.

You can manage cookies through your browser settings and, where applicable, our cookie preferences.

5. Sharing Your Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Payment providers
  • Delivery and shipping providers
  • Website and technology service providers
  • Customer support services
  • Fraud-prevention and security services

We do not sell your personal information to third parties.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To make a privacy-related request, contact us using the details below.

8. Children's Privacy

Toyloria is an online retail store for parents, families and customers purchasing children's products. Our website is not intended for children to provide personal information directly.

9. Third-Party Links

Our website may contain links to third-party websites or services. Toyloria is not responsible for the privacy practices or content of external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Last updated date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us:

Toyloria
52 Currie Street
Hertford, SG13 7DB
United Kingdom

Email: help@toyloria.shop
Phone: +44 7456 083615
Website: toyloria.shop